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Betting Rules
DraftKings Casino operates under licences issued by the New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board, Michigan Gaming Control Board, Connecticut Department of Consumer Protection, West Virginia Lottery Commission, and iGaming Ontario.
1. General betting conditions
By opening, viewing or using a betting product, you agree to follow these rules and any additional terms shown on the relevant betting page. If there is a conflict between these general rules and a product-specific rule, the product-specific rule will generally apply to the relevant bet. You should review the applicable information before confirming a wager.
Betting is available only to eligible customers who satisfy all legal, account and verification requirements. You must be physically located in a jurisdiction where the relevant product is permitted and must comply with all applicable Australian laws. Location checks, identity checks and other verification measures may be used before or after a bet is accepted.
You are responsible for keeping your account details accurate and secure. Bets must be placed using your own account and payment arrangements. You must not allow another person to use your account, place bets on your behalf or access your account credentials. Any activity carried out through your account may be treated as activity authorised by you unless you have promptly reported suspected unauthorised access.
- You must meet the applicable minimum age requirement before betting.
- You must provide information that is complete, accurate and current.
- You must not use betting products for unlawful activity, fraud, money laundering or any other improper purpose.
- You must not attempt to interfere with the website, betting systems, results feeds or account controls.
- You should check every bet carefully before submitting it.
2. Placing and accepting bets
A bet is normally placed by selecting the relevant event, game, market, outcome and stake, then confirming the wager through the available betting controls. Displayed prices, lines, selections and potential returns are provided for information until the bet is submitted and accepted. A bet is not confirmed merely because a selection has been added to a bet slip.
You should review the details shown on the confirmation screen, including the selected outcome, stake, price, applicable fees or deductions and any conditions attached to the market. After submission, the bet may be subject to a short acceptance process. The account history or other confirmation displayed by the website should be used to check whether the wager was accepted, rejected or placed with amended terms.
DraftKings Casino may refuse, limit, suspend or cancel a bet where permitted by the applicable terms. This may occur because of a pricing or technical error, an interrupted event, suspected fraud, a market being offered in error, a breach of account rules, a duplicate transaction or another circumstance affecting the integrity or operation of the betting service. Where a bet is not accepted, the relevant stake should not be treated as a settled wager.
You are responsible for ensuring that the correct account, stake and selection have been used. If a bet is submitted more than once because of repeated clicks, delayed screens or a connection problem, each accepted wager may be treated as a separate bet. Do not assume that a failed or delayed screen means a wager was not submitted; check your betting history before trying again.
Prices, lines and errors
Prices and other betting information may change before a wager is accepted. Obvious errors may be corrected in accordance with the applicable rules, including errors caused by technical faults, incorrect data, delayed information or human error. If a price or market is clearly inconsistent with the circumstances, it may be treated as an error rather than a valid offer. The outcome of an error review may include cancellation, recalculation or settlement using the correct terms, as allowed by the relevant rules.
3. Events, markets and settlement
Each market has a defined outcome and settlement basis. The applicable market description, event rules and any displayed instructions determine how a bet is settled. You should read these details carefully, particularly for markets involving time periods, player participation, abandoned events, postponed events, score corrections, statistical data or special conditions.
Unless a market states otherwise, settlement is based on the official result or source recognised for that market. Initial results may be changed after the event because of an official review, ruling, correction or disciplinary decision. The applicable settlement rules determine whether a later change affects an already settled wager. Unofficial reports, social media posts and third-party commentary do not replace the stated settlement source.
Rules for postponements, cancellations, abandoned events, venue changes, format changes, withdrawals and non-participation can differ between products. A bet may remain active, be carried forward, be voided or be settled according to the market’s specific conditions. If an event does not proceed as described, the relevant event rules will be applied rather than assumptions made by the customer.
- A winning selection is settled according to the price and terms accepted at the time of the wager.
- A losing selection is settled when the relevant market outcome is determined under the applicable rules.
- A void or cancelled wager is handled according to the rules for that market and may result in the stake being returned.
- Multiple selections may be affected if one or more legs are void, cancelled or changed.
- Where a market depends on official statistics, the specified official data source will normally determine settlement.
Bet history and settlement review
Your account history is the primary record of submitted bets, accepted terms and settlement status. You should review it regularly and keep records of any issue you wish to raise. If you believe a bet has been settled incorrectly, contact the available customer support channel as soon as reasonably possible and provide the bet reference, event details and reason for your concern. Reviews are subject to the applicable terms and available records.
4. Account funds, withdrawals and disputes
Only cleared funds available in your account may be used for betting. You should not place a wager unless you understand the stake will be deducted if the bet is accepted. Account balances, deposits, withdrawals, winnings and adjustments may be subject to verification, payment processing requirements, transaction checks and the general account terms.
Any displayed potential return is an estimate based on the accepted bet and applicable conditions. It should not be understood as a guarantee until the wager has been settled. Where a bet is voided, corrected or adjusted under these rules, the balance may be updated to reflect the valid settlement. Bonuses, credits or promotional funds, where offered, may be governed by separate terms and are not covered fully by these general betting rules.
If you identify a technical problem, incorrect balance, duplicate wager, account security concern or settlement issue, stop using the affected feature where possible and report the matter through the available support process. Do not attempt to resolve a suspected error by repeatedly submitting transactions. Information relevant to an investigation may include screenshots, timestamps, bet references and a description of what occurred.
DraftKings Casino may keep records of account activity, communications, transactions and betting events as required for operational, security, legal and compliance purposes. Such records may be used to investigate disputes, protect customers, maintain system integrity and meet applicable obligations. Decisions concerning suspicious activity, account restrictions or rule breaches may be made under the website’s wider Terms and Conditions.
5. Responsible and fair betting
Betting should be treated as entertainment, not as a way to make money or recover losses. Only bet what you can afford to lose, set a budget before you begin and take regular breaks. Never chase losses by increasing stakes or betting more often than planned. Alcohol, stress and financial pressure can affect judgement, so consider taking a break when you are not making clear decisions.
- Set personal deposit, spending or session limits where these tools are available.
- Use time reminders and take regular breaks from betting.
- Do not borrow money or sell possessions to fund betting.
- Do not bet to repay debts or solve financial problems.
- Seek support if betting is affecting your finances, relationships, work or wellbeing.
- Use account suspension or self-exclusion options if you need time away from betting.
If you have concerns about your betting, review the responsible gambling information available on the website and use the support options provided through your account. You can also seek independent financial, health or gambling support in Australia. If you are in immediate danger or experiencing a personal crisis, contact the appropriate emergency or crisis service.
These Betting Rules are general information and do not replace the full Terms and Conditions or the specific rules displayed for a particular product. Rules may be updated from time to time. The version published on the website at the relevant time should be reviewed before placing a bet.