Min. $5 deposit ยท 20% of deposit value
Contact Us
DraftKings Casino operates under licences issued by the New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board, Michigan Gaming Control Board, Connecticut Department of Consumer Protection, West Virginia Lottery Commission, and iGaming Ontario.
How to get in touch
For assistance, contact DraftKings Casino by email at support@draftkingscasino.win. Please use an email address connected with your account where possible. Do not send your password, full payment card details or other sensitive security information in a message.
To help our team review your enquiry faster, include your account email address or username, a short description of the issue and any relevant screenshots. If your question concerns a transaction, include the date and general amount where appropriate, but do not include confidential payment information.
Common reasons to contact support
- Account access, profile details and verification questions
- Deposit and withdrawal enquiries
- Questions about applicable bonus terms
- Technical problems, errors or website access issues
- Responsible gambling requests, including help with account restrictions or self-exclusion
Please send one clear message about each issue where possible. This can help prevent delays and makes it easier for the support team to provide a relevant response. If you need to provide further information, reply to the existing email thread.